Delete your account
You can permanently delete your Cexi account from the app. Deletion cannot be undone, so export anything you want to keep first.
Delete in the app
- Open Cexi and sign in with Apple.
- Open Settings.
- Open Privacy Settings. The sheet is titled Privacy & Data.
- Scroll to the Account section and tap Delete Account.
- Read the confirmation message and choose Delete Account again.
If the cloud deletion fails, the app shows an error and does not complete the local wipe. Contact support@cexi.app with the error message; do not email your authentication token.
What happens
- The authenticated Supabase
delete_account()operation removes account-scoped cloud records and owned storage objects covered by the deployed deletion function, including the account record. - After the cloud operation succeeds, Cexi clears local workout and health databases, recovery and progression state, pending telemetry and reports, caches, shared-session data, keychain items, photos, and authentication state.
- Apple Health permission is separate from the Cexi account. To revoke it, use iOS Settings → Health → Data Access & Devices → Cexi.
- Deletion of data held by Apple or other infrastructure providers is subject to their own systems and retention policies; see the Privacy Policy.
If you cannot sign in
Email privacy@cexi.app from the email address associated with your account and ask for deletion. We may need to verify account ownership before acting on a request. Never send an Apple password or one-time code.
Retention and verification
The app's deletion flow is designed to delete the account and local data immediately after the authenticated cloud operation succeeds. Backup and operational-retention timing depends on the deployed infrastructure configuration and is being verified before the Terms are finalized. We will not promise a retention period here that has not been confirmed.
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